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At the time of this interview, Don Ross has devoted nearly four inspirational decades of his life in the hotel and hospitality industry. In December 1987, at the age of 29, he accepted a position with Caesars and is now the Vice President of Catering, Conventions & Events for Caesars Palace Las Vegas. Don shares personal stories that lead to his “Don-mode” of providing a high level of customer service. From experiences with his grandparents to an extraordinary upbringing in his parents’ business, Green Chimneys, in Brewster, New York, Don received a surprisingly well-rounded educational foundation. As Don discovered his natural innate ability to serve others in the hospitality industry, he thrived and has never looked back. In recent years, his leadership talents and giving nature have been honored. In 2009, he was one of three distinguished industry executives recognized for their exceptional contributions to the hospitality industry as an “Industry Executive of the Year” during UNLV Harrah College of Hotel Administration’s 5th Annual Vallen Dinner of Distinction. Over the years, he has been honored for his work with Opportunity Village, his Jewish community involvement, and his continued work with Green Chimneys among many other organizations and causes.

Most Las Vegas residents like living in Southern Nevada, but few make the leap of faith that Ron M. Portaro did in 1994. The business and development consultant gave up a "tenure-track, full time, full-benefits, kids-could-go-to-college-for free job" to keep his family in Las Vegas. He had no local job, so he commuted twice a month to the Cleveland and Toledo areas for two years to complete the consulting assignments that fed his young family. As the Ohio native discusses the dysfunctional family into which he was born and was raised, he also talks about forging his own path as an overachiever, about going to college at Penn State at Altoona on a mining engineering co-op program with Morton Salt, working six months out of the year in the salt mines and attending classes the other six months. After transferring to the University of Toledo, he formed his own painting business to pay his tuition and graduated in management in 1978 and earned his JD and MBA in 1981. His mentor at University of Toledo asked him to teach labor management. While teaching labor relations he also began representing athletes as a player agent in the National Football League and the United States Football League back in the day and the Canadian Football League. From there, he became associate director for the Northwest Ohio Center for Labor Management Cooperation at the University of Toledo and later with the Cleveland State Labor Management Center. It was with the latter that he learned the benefits of the BUILT-RITE model of business relations to promote cooperation between and among the building trades, contractors, and owners. In this interview, Portaro speaks to the BUILT-RITE model for cooperation, his 1993 move to Las Vegas and fortuitous meetings of Pastor Paul Goulet of the International Church of Las Vegas, City of Las Vegas councilman Arnie Adamsen, and Charlie Kajkowski of the Las Vegas Public Works Department. He reveals how these connections eventually not only shaped Portaro's life in Southern Nevada; they also enabled him to turn his life experiences, education, and skill set to benefit his church, his family, and his adopted community. The commitment Portaro made in 1994 to remain in Las Vegas has benefitted Southern Nevada tourists, residents, and business owners in countless ways we can appreciate only when we stop to think about how many people had to cooperate and communicate to make our large infrastructure projects come to fruition.

Nora Luna (1971 - ), the daughter of Mexican immigrants, recalls her growing up experience in the Las Vegas Valley. During her childhood, she and her siblings frequently persuaded their father to take them out to eat to the Circus Circus buffet. She enjoyed playing the carnival games at the Circus Circus. She attended Las Vegas High School. In 1994, she graduated from UNLV with a degree in criminal justice. Her education inspired her to work with the community’s youth. She tutored children at the Y.M.C.A. of Southern Nevada. Luna also worked for a program, Anahuac, which sought to deconstruct some of the myths that often prevent Latinos from attending college. In Reno, Nevada she worked with non-profit organizations to implement evidence-based practices for youth development. Luna has worked for Nathan Adelson Hospice as the Director of Diversity and Grant Funding since 2008. She seeks to find culturally competent care for Latinos and ensures that the hospice provides informational r

Florence McClure came to Las Vegas later in her life, but the state felt her presence and the community her contributions as if she were a native daughter. Introduced to the League of Women Voters in 1967, McClure met her political mentor Jean Ford and learned how to practice the core elements of democracy. She put those tools to work in a number of ways, however her participation in the creation of the Rape Crises Center and her advocacy for locating the women’s prison near Las Vegas are two of her long-lasting efforts. Florence Alberta Schilling was born in southern Illinois where she enjoyed the security of a tight-knit family and the independence to test her abilities growing up. She graduated from high school and attended the MacMurray College for Women at Jacksonville. With the attack on Pearl Harbor in 1941, she began a series of jobs working for the war effort. She moved to Ypsilanti, Michigan with a girlfriend to work at the Willow Run Army Airbase and then moved to Miami, Florida where she worked for the Provost Marshall in the Security and Intelligence Division. She met her husband, James McClure, at the time and they married in 1945. During the next several years, they raised a family and moved around the country and to Japan with the military. McClure came to Las Vegas in 1966 as part of her work in the hotel industry which she engaged in after her husband’s retirement from the military. She had worked in California and Miami Beach, but it was Burton Cohen in Los Angeles who invited her to join him in a move to Las Vegas to build the new Frontier Hotel and Casino. Following the completion of the Frontier, she moved to the Desert Inn with Cohen in 1967 and worked as the executive office manager. After a few years, she decided to leave the industry and complete her college education. She graduated from UNLV in 1971with a BA in Sociology with an emphasis on criminology. She was 50 years old. McClure had been a member of the League of Women Voters for a few years at that point and had learned the political process from Jean Ford and workshops on lobbying. She had numerous skills that were waiting to be tapped when she attended an informational meeting on the incidence of rape in the Las Vegas valley. From that meeting, a small group of individuals, including McClure, began the organization Community Action Against Rape (later renamed the Rape Crisis Center) in 1973. It was the first agency in the area devoted to serving individuals who had been assaulted and changing the laws on rape. The organization’s first office was set up in McClure’s home. Over the next decade, she worked to change attitudes and reshape policy by constantly raising the issues of sexual assault with police officers, emergency room doctors, judges, and legislators. Her role as an advocate took her into hospital emergency rooms and courtrooms to assist victims. It also took her to the state legislator to lobby repeatedly for a change in laws. During this period, journalist Jan Seagrave gave McClure the nickname “Hurricane Florence” - a fitting moniker that captured the force with which McClure attacked the issue. As a result of her efforts and those of the people with whom she worked, we now 1) recognize rape as a crime of assault; 2) forbid the sexual history of a rape victim from being used against her in court; and 3) recognize marital rape. In addition to learning about Florence McClure’s activities, the reader of this interview will gain information on the role of civic organizations like the League of Women Voters in engaging the voluntary efforts of women in the post-war years.

Ruth Annette Mills was born and raised in Washington, D.C. She recalls the early years during WWII, her father's cancer and radium treatment under Blue Cross Blue Shield, his passing when she was nineteen, and her marriage that same year. Ruth and her husband and family lived in Georgia, Texas, and Maryland before coming to Las Vegas in 1968. She worked as a typist for the Office of Education at one point and did volunteer work for her church, the Cub Scouts, and the League of Women Voters. She also worked as a clerk-typist for the Clark County School District, and eventually became a teacher through the Teacher Corps program. She graduated in 1975 and was hired to teach 6th grade at CVT Gilbert. The school integration program was just beginning when Ruth was first hired as a teacher. She held the position of facilitator and recalls how angry parents were when they learned their children had to be bussed to sixth grade centers. Having been involved through her church with the Civil Rights Movement in other states, she was disappointed with the racist attitudes she encountered in Las Vegas. Ruth's involvement with health care began when her daughter-in-law developed kidney stones and was denied treatment. In 1993 she started the Nevada Health Care Reform Project through the League of Women Voters in order to support Bill Clinton's health plan. Fifteen years later, over 100 organizations had come on board to support the League's coalition in favor of Clinton's plan, and her fondest wish is that one day Universal Health Care will be available to all Americans.

Laralee Nelson and her four sisters were born and raised in Provo, Utah. She was raised in a Mormon household, her parents worked at Brigham Young University and she attended BYU She was .nearly thirty years old when she moved to Las Vegas with her husband. The move was the first real move away from her Utah home base. She fondly recalls summers at an archaeological dig in Israel while studying for her undergraduate degree. But these were nothing compared to relocating to Las Vegas. Laralee's mother was a librarian at BYU and an obvious inspiration to her career choice. Once she arrived in Las Vegas, she applied for a cataloging position at UNLV. From 1982 to 2010, it was her first and only position. From that span of years, she witnessed monumental changes in the library. Changes in leadership, a move from the old Dickinson Library to the new Lied Library, and the impact of technology. Laralee's anecdotes, especially one about the professor with the red wagon and another about her father clearing a rocky path on a family trip, reveal core success of a library built to serve the university community.

Patricia Mulroy served Las Vegas as the general manager of the Las Vegas Valley Water District from 1989 to 2014. She served the state of Nevada as the general manager of the Southern Nevada Water Authority from 1993 to 2014. Patricia helped to build the Authority, and saw the state through the devastating drought of the Colorado River. Patricia was born in Frankfurt, Germany on February 24, 1953. As a young girl, she lived in several different countries, but always felt that the United States was her home. Her experiences abroad led her to develop a fascination with government work and state service. She arrived in Nevada in 1974 to attend UNLV. In 1989, Patricia became the general manager of the Las Vegas Valley Water District. She entered the field at a tumultuous time, facing the drought of the Colorado River and tension within the districts. She pioneered the Water Authority, which revolutionized southern Nevada’s water rights system and allowed the districts to deal with the is